CAR

CAR

Our 2,000 square metre Advanced Repair Centre (CAR), set up in 2007, offers a repair service which is noted for its quality and speed, achieved thanks to work flow optimisation and its highly-qualified staff. In addition, the Advanced Repair Centre is renowned for its technological advances, its sustainable management, its environmental efficiency and its training programmes.    

CAR offers the following guarantees and commitments:

Service Guarantee:

  • Lifelong paint cover.
  • Two year guarantee on bodywork repairs.
  • Free cleaning and vacuuming.
  • Free vehicle pick-up and delivery service from and to customer's home address.

Commitment to quality:

  • Constant repair quality controls.
  • Highly qualified work team.
  • Spacious installations and state-of-the art machinery.

Commitment to the customer:

  • Text message with the date scheduled for the repaired vehicle to be delivered to the customer.
  • Customer notified by telephone of any unexpected problems.
  • Daily update of the repair work.

Commitment to innovation:

  • Use of the latest technology and market applications to facilitate telematic contact in preference to telephone contact.
  • Tool used to measure repair process consumption enabling the user to charge a lower price. 
  • State-of-the-art spray booths.

Commitment to the environment:

  • Registered in the Madrid Community as a producer of small solid and liquid residues nº MD171/2007/21610.
  • Sorting and recycling of all its waste materials.
  • Awareness of the "no paper" culture, thereby automating its interaction processes with the customer and suppliers.
  • Use of water-based paints.

 

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